Support
Last updated: 2 October 2026
Help with HiJavis and with using Javis from Claude or
ChatGPT.
Contact us
Email support@deepshare.ai.
HiJavis and Javis are made by DeepShare AI.
What to include
- The email address of your Javis account.
- Where it happened: the HiJavis iOS app, Claude, or ChatGPT.
- What you did, what you expected, and what happened instead, including
the exact text of any error.
- Roughly when it happened, with your time zone.
Please do not send passwords or sign-in codes.
Guides
Policies
Deleting your data
Disconnecting Javis from Claude or ChatGPT does not delete anything in
Javis. To delete your data, delete your account in the HiJavis app.